Orchestrating Information for Relevant, Personalized Delivery

Blog Archives

May 9, 2017

3 Reasons to Educate Your Customers

by Kyle Tavares

Companies spend an abundance of resources marketing to prospective customers, often times ignoring or forgetting about their existing customers. “It is easier and nearly eight times cheaper to serve and retain current clients/customers than to pursue new ones.” – Ken David For many companies, customer education is a built-in problem that needs to be addressed […]

March 27, 2017

Seven Steps to Creating a Better Customer Experience through Billing Statement Redesign

by Robert Linsky

Creating a better customer experience by providing effective transactional documents in this day and age is not only a good idea, it is imperative. And, it doesn’t make any difference whether you print or deliver to someone’s smartphone, the bottom line is, the communications must be effective. When you plan on redesigning a transactional communication, […]

August 26, 2015

Membership Does Have Its Privileges (and creates opportunities) …

by Mary Hegarty

Xploration©15 was especially beneficial for both Kyle Tavares and NEPS. A little over three years ago Xplor International launched its very first Xplor University Chapter as part of Xplor Canada. The Ryerson University Chapter, in Toronto, has been very active during this time hosting a variety of events, social gatherings and even trips to the […]

May 13, 2015

Xploration 15 Recap

by Administrator

After a long, and snowy, winter in Salem NH, we started preparing for the Xplor Xploration 15 conference. The Xploration show was an active show for NEPS, we presented in multiple educational sessions, deployed our Trivia Pursuit application, participated in the vendor speed dating and most importantly, our President and Founder, Denise Miano, was presented […]

March 23, 2015

The Bob & Dave Show: Interview with Frank Romano

by Administrator

In the last installment of this three part series, Bob and Dave interview the curator of the Romano Book Arts Library — Frank Romano.

March 10, 2015

The Bob & Dave Show: Frank Romano Book Arts Library – Part 2 [VIDEO]

by Administrator

In this three part series, Bob and Dave take a field trip to the Romano Book Arts Library to meet Frank Romano and to tour his fascinating collection of the history of printing.

February 27, 2015

The NEPS Security Vault Series: Employee Awareness

by George Webb

This is the 2nd installment of a 5 part series on data security, This month we will be covering employee awareness and how you can help your employees or teams take a fresh and realistic look at data security. Data security is a complex topic that has many layers; employee awareness is a key item […]