Our company’s heritage evolved around the challenges of customer communications management that are unique to the insurance industry.
NEPS provides a unique blend of consultative expertise, professional services and proven technologies that drive measurable results.
We help insurance companies deal with multiple data sources and formats and legacy systems to deliver communications that are simple, clear, and effective…when, where, and how customers want it.
NEPS will help you
- Manage the document lifecycle including Pre Sale, Sale and Post Sale, ensuring brand integrity and regulatory compliance.
- Leverage multi-channel technologies to deliver content to your agents and their customers in the most effective and cost efficient manner.
- Empower business users to update document content quickly and easily.
- Respond quickly to changing market conditions.
- Increase customer retention, reduce errors, and grow revenue.
Consultative Expertise — Unmatched insurance industry subject matter expertise that helps deliver effective end-to-end document solutions.
Professional Services — Award winning graphic and information design services combined with rigorous project management, document composition, and application development disciplines.
Hosted Customer Communications Management Platform — Secure, flexible, and highly scalable infrastructure supporting all aspects of the document workflow.