June 24, 2020 — 1PM
The current COVID-19 pandemic has all made us pause and think about our ability to quickly respond to crisis. Many of us have been forced to be reactive. An agile customer communications environment will empower you to adapt quickly to the ever-changing requirements of a crisis or an opportunity.
Preparation is key, allowing you the flexibility to execute and deliver clear, accurate, rapid communications. During this session, we will discuss ways to prepare for the next challenge, crisis, or obstacle by implementing the plan you wish you had instead of the plan you thought you needed.
Presenters: Andy Feest & Kyle Wilmarth