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Archive for ‘Whitepapers’

October 22, 2013 / Whitepapers

A Splash of Color — leveraging color to save time and money while reducing errors

By Dave Martina / Comments Off on A Splash of Color — leveraging color to save time and money while reducing errors

This paper has been created to provide a comprehensive overview of the advantages of implementing color label printing in a healthcare facility. It is intended for pharmacy and executive decision makers who may be considering moving to color label printing, or who simply wish to gain a better understanding of the technology and advantages. To that end, this paper will explore a number of relevant topics including the functional advantages of using color label printing, the requirements and infrastructure required to implement, design considerations and suggestions for integrating color labels into a new or existing workflow.

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September 4, 2013 / Whitepapers

Madison Advisors’ Cloud Impact on CCM Offerings Study

By Administrator / Comments Off on Madison Advisors’ Cloud Impact on CCM Offerings Study

Madison Advisors has recently completed a study of cloud delivery strategies in the Customer Communications Management (CCM) marketplace. Madison Advisors assessed overall cloud delivery market trends, as well as the strategies, solutions and core capabilities for cloud-based delivery among eight participant companies in the CCM solutions delivery market.

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March 5, 2013 / Whitepapers

Improving the Customer Experience with Information Design

By Robert Linsky / Comments Off on Improving the Customer Experience with Information Design

In the aftermath of the financial crisis, consumers and governmental bodies are demanding greater transparency and simplicity when it comes to customer-facing communications. Responding to this expectation will require companies to evaluate all of their customer communications practices, including their transactional statements.

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