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Simplifying the complex.

Your CCM platform for:

  • statements & confirmations
  • letters & correspondence
  • policies & welcome kits
  • bills & invoices
  • forms & applications
  • explanations of benefits
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 Simplified Technology

NSite®: Our award-winning CCM platform

The Neps Difference: Device Agnostic Execution

The NSite™ platform empowers you to synchronize all customer-facing communications:

Print
Email
SMS text
Video
 

Any provider. Any channel.
Any communication.

Simplified Communications

Clear™ Communications Practice: Our award-winning information design service.

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The Neps Difference: Our Proprietary LUNA™ Philosophy

The Clear™ Communications Practice ensures your messages are understandable, effective, and elicit the right call to action:

Locate important information quickly and easily.
Understand the information presented.
Act on the information.

 

Any industry. Any customer. Any message.

Serving communications-intensive industries for more than 30 years.

Since 1988, Neps has helped clients in a variety of industries to deliver personalized, effective, and compliant communications. Our deep subject matter expertise and regulatory knowledge enable us to recommend best practices that enhance the customer experience.

financial-service
  • Account statements
  • Correspondence and confirms
  • Loan applications
  • Welcome kits

Financial Services

healthcare
  • Annual Notice of Change (ANOC)
  • Bills and statements
  • Evidence of Coverage (EOC)
  • Explanation of Benefits (EOB)

Healthcare

insurance
  • Claims documentation
  • Enrollment kits
  • Policies and contracts
  • Proposals and correspondence

Insurance

mortgage-services
  • Application kits
  • Closing packages
  • Escrow statements
  • Year-end tax statements

Mortgage Services

wealth-management
  • 401(k) plan summaries
  • Regulatory disclosures
  • Transactional correspondence
  • Year-end tax statements

Wealth Management

utilities
  • Confirmation letters
  • Contracts and disclosures
  • Monthly statements
  • Welcome kits

Utilities

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See what others have to say.

Introducing NVision™

More effective customer communications in just 90 days.

NVision™—available only from Neps—is a quick, low-cost way to elevate your customer communications in four simple steps.

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1. Analysis & Content Inventory

We look for similar or duplicate content to consolidate your messages into a standard template.

2. Template Creation & Data Mapping

Neps creates a data-driven content display with built-in data rules, resulting in an easy-to-read layout template.

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3. Platform Configuration

We then configure the NSite™ platform to track, manage, and deploy composition of print-ready PDF outputs for production.

4. Launch

Your self-service CCM platform is ready! Start delivering clear, consistent, and effective customer communications on demand.

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NVision™ gives you everything you need in one package.

 

Content matrix


Standard template


Standard data layout


NSite™ platform access


Detailed user guide


Print-ready PDF outputs