Few companies are equipped to critique their own communications. Internal IT teams focus on data accuracy, not message clarity. Graphic designers focus on visual aesthetics, not communication effectiveness.
Clear™ is not a graphic design service. Instead, we analyze the information being communicated, how it is presented on the page, and the language used.
The goal is to ensure that each communication is:
- Written in plain language
- Accessible to all
Document all of the content elements being utilized for your communications.
Receive a data-driven template optimized for your message and audience.
Tie your chosen data source to the template using precise display rules.
Gain hands-on exposure to our award-winning CCM platform.
Enjoy all of the training and tools you’ll need for success.
How It Works
The Clear™ Communications Practice is based on Neps' proven and proprietary LUNA™ Philosophy
Customers should be able to locate important information quickly and easily.
Then, customers should clearly understand the information presented.
Finally, customers should be able to act on the information located and understood.
Where to Start
Neps makes it easy to be clear. It’s flexible, scalable, and can be applied to any customer communication that uses variable data:
- Bills, statements, and invoices
- Explanations of benefits
- Forms, applications, and letters
- Policies and welcome kits