Customer communications management (CCM) becomes more challenging by the day:
The expectation to deliver communications across multiple channels
The desire to maintain a seamless brand image in the marketplace
The need to reduce costs and accelerate e-adoption
NSite™ is a unified CCM technology platform that addresses all of these challenges and more, giving you control of document creation, composition, workflow, and reporting across all available channels.
Gone are the days when a printed communication was considered good enough. Today’s mobile-centric consumers expect to receive information when, where, and how they prefer.
NSite™ makes it possible for you to compose, edit, proof, and approve communications in real time for one or multiple delivery channels.
All customer-facing communications are synchronized, empowering you to create a true omni-channel experience:
Print
Email
SMS text
Video
Our peers in the industry agree.
Xplor has recognized NSite™ as its Technology of the Year and awarded our customer implementations as Applications of the Year.
Designed for Your Needs
Omni-Channel Ready
Reach your customers through their preferred delivery mode.
Flexible Deployment
Access through a secure hosted model or deploy behind your firewall.
Self-Service Control
Manage all communications in a central location, both printed and digital.
Built for Speed
Make changes, proof, and approve in real time for even faster deployment.
Delivery Agnostic
Insource or outsource to communication providers of your choice.
How It Works
NSite™ empowers businesses to take control of their content through a user-friendly interface, reducing the need for costly, time-consuming development resources.
Create
Content management including data validation and normalization.
Control
Business rules repositories with roles administration and configurable workflows.
Track
SLA management backed by comprehensive file and document tracking.
Where to Start
Neps makes it easy to be clear. It’s flexible, scalable, and can be applied to any customer communication that uses variable data:
Bills, statements, and invoices
Explanations of benefits
Forms, applications, and letters
Policies and welcome kits
See for yourself how NSite™ is enabling businesses across major industries to take control of their customer communications.
