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NSite™

Take control of your communications

Customer communications management (CCM) becomes more challenging by the day:

  • The expectation to deliver communications across multiple channels
  • The desire to maintain a seamless brand image in the marketplace
  • The need to reduce costs and accelerate e-adoption

NSite™ is a unified CCM technology platform that addresses all of these challenges and more, giving you control of document creation, composition, workflow, and reporting across all available channels.

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Synchronize Every Channel

Gone are the days when a printed communication was considered good enough. Today’s mobile-centric consumers expect to receive information when, where, and how they prefer.

NSite™ makes it possible for you to compose, edit, proof, and approve communications in real time for one or multiple delivery channels.

All customer-facing communications are synchronized, empowering you to create a true omni-channel experience:

  • Print
  • Email
  • SMS text
  • Video
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Our peers in the industry agree.

Xplor has recognized NSite™ as its Technology of the Year and awarded our customer implementations as Applications of the Year.

Designed for Your Needs

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Omni-Channel Ready

Reach your customers through their preferred delivery mode.

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Flexible Deployment

Access through a secure hosted model or deploy behind your firewall.

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Self-Service Control

Manage all communications in a central location, both printed and digital.

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Built for Speed

Make changes, proof, and approve in real time.

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Delivery Agnostic

Insource or outsource to communication providers of your choice.

How It Works

NSite™ empowers businesses to take control of their content through a user-friendly interface, reducing the need for costly, time-consuming development resources.

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Create

Content management including data validation and normalization.

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Control

Business rules repositories with roles administration and configurable workflows.

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Track

SLA management backed by comprehensive file and document tracking.

Where to Start

Neps makes it easy to be clear. It’s flexible, scalable, and can be applied to any customer communication that uses variable data:

  • Bills, statements, and invoices
  • Explanations of benefits
  • Forms, applications, and letters
  • Policies and welcome kits

See for yourself how NSite™ is enabling businesses across major industries to take control of their customer communications.