--- title: Neps Resource | Mark Lammers description: Here is our resource section image: https://neps.com/hubfs/Neps%20Website%20Images/Illustration%20Graphics/any%20bank%20email%20on%20screen_0526.png --- ## Neps Resource Hub - [![Filter](https://neps.com/hubfs/NL%20Website%20Static%20Assets/Blog/icon-1.svg) View All ](https://neps.com/resource/) - [![Filter](https://neps.com/hubfs/NL%20Website%20Static%20Assets/Blog/icon-1.svg) CCM ](https://neps.com/resource/tag/ccm) ## [What is Customer Communication Management?](https://neps.com/resource/customer-communication-management) {% module_block module "widget_67cecff8-d79a-4c34-9bff-48a49b58b1e0" %}{% module_attribute... ## [What Is a Customer Communication Management Platform?](https://neps.com/resource/ccm-platform) {% module_block module "widget_022d2f8c-30d3-4188-b9cb-346235bf18ac" %}{% module_attribute... ## [What Is Transactional Communication? Navigating the Word Soup of CCM](https://neps.com/resource/transactional-communication) The final product of a good CCM program is usually a few pages of black text printed on white... ## [Customer Communication Management Software Overview](https://neps.com/resource/customer-communication-management-software-overview) {% module_block module "widget_963b038b-f62c-47fc-975c-58245a52a4ea" %}{% module_attribute... ## [Customer Communication Management (CCM) Technology](https://neps.com/resource/ccm-technology) {% module_block module "widget_3d105d74-c4f6-4cc4-8bc1-1bd13b246d7c" %}{% module_attribute... ## [The Cost of Customer Communication Management](https://neps.com/resource/ccm-cost) {% module_block module "widget_c2870f20-ad8c-423f-9123-aeb2e8c5f889" %}{% module_attribute... ## [Customer Communication Management Trends](https://neps.com/resource/ccm-trends) {% module_block module "widget_e16fa0f4-0ca2-421b-ada7-9377b20bf030" %}{% module_attribute... ## [CCM Customer Service](https://neps.com/resource/ccm-customer-service) {% module_block module "widget_b3438509-7aee-446d-b24f-66d90f62f708" %}{% module_attribute... ## [What to Look for in a CCM Vendor](https://neps.com/resource/what-to-look-for-in-a-ccm-vendor) Managing customer experience at a time when consumer empowerment has never been higher, managing... ## [CCM Output Management Services](https://neps.com/resource/ccm-output-management-services) Companies of all sizes, across all industries, can benefit enormously from a top-tier CCM strategy.... xyz # Notice : Neps and Venture Solutions are now a singular CCM powerhouse. © NEPS.com ## Posts by Mark Lammers: [ ![An illustration of a person gesturing at a customer communication document that extends out of an open envelope](https://neps.com/hubfs/blog07.png) ### Read More ](https://neps.com/resource/customer-communication-management) ## [What is Customer Communication Management?](https://neps.com/resource/customer-communication-management) {% module_block module "widget_67cecff8-d79a-4c34-9bff-48a49b58b1e0" %}{% module_attribute... [Read More](https://neps.com/resource/customer-communication-management) [ ![Illustrations of a document, a target, graphs, and an hourglass](https://neps.com/hubfs/blog09.png) ### Read More ](https://neps.com/resource/ccm-platform) ## [What Is a Customer Communication Management Platform?](https://neps.com/resource/ccm-platform) {% module_block module "widget_022d2f8c-30d3-4188-b9cb-346235bf18ac" %}{% module_attribute... [Read More](https://neps.com/resource/ccm-platform) [ ![](https://neps.com/hubfs/blog03.png) ### Read More ](https://neps.com/resource/transactional-communication) ## [What Is Transactional Communication? Navigating the Word Soup of CCM](https://neps.com/resource/transactional-communication) The final product of a good CCM program is usually a few pages of black text printed on white... [Read More](https://neps.com/resource/transactional-communication) [ ![](https://neps.com/hubfs/ccm%20software.jpg) ### Read More ](https://neps.com/resource/customer-communication-management-software-overview) ## [Customer Communication Management Software Overview](https://neps.com/resource/customer-communication-management-software-overview) {% module_block module "widget_963b038b-f62c-47fc-975c-58245a52a4ea" %}{% module_attribute... [Read More](https://neps.com/resource/customer-communication-management-software-overview) [ ![](https://neps.com/hubfs/ccm%20tech0.jpg) ### Read More ](https://neps.com/resource/ccm-technology) ## [Customer Communication Management (CCM) Technology](https://neps.com/resource/ccm-technology) {% module_block module "widget_3d105d74-c4f6-4cc4-8bc1-1bd13b246d7c" %}{% module_attribute... [Read More](https://neps.com/resource/ccm-technology) [ ![](https://neps.com/hubfs/ccm%20costs0.jpg) ### Read More ](https://neps.com/resource/ccm-cost) ## [The Cost of Customer Communication Management](https://neps.com/resource/ccm-cost) {% module_block module "widget_c2870f20-ad8c-423f-9123-aeb2e8c5f889" %}{% module_attribute... [Read More](https://neps.com/resource/ccm-cost) [ ![](https://neps.com/hubfs/ccm%20trends01.jpg) ### Read More ](https://neps.com/resource/ccm-trends) ## [Customer Communication Management Trends](https://neps.com/resource/ccm-trends) {% module_block module "widget_e16fa0f4-0ca2-421b-ada7-9377b20bf030" %}{% module_attribute... [Read More](https://neps.com/resource/ccm-trends) [ ![](https://neps.com/hubfs/blog03.png) ### Read More ](https://neps.com/resource/ccm-customer-service) ## [CCM Customer Service](https://neps.com/resource/ccm-customer-service) {% module_block module "widget_b3438509-7aee-446d-b24f-66d90f62f708" %}{% module_attribute... [Read More](https://neps.com/resource/ccm-customer-service) [ ![](https://neps.com/hubfs/neps%20blog%20graphics_vendor.png) ### Read More ](https://neps.com/resource/what-to-look-for-in-a-ccm-vendor) ## [What to Look for in a CCM Vendor](https://neps.com/resource/what-to-look-for-in-a-ccm-vendor) Managing customer experience at a time when consumer empowerment has never been higher, managing... [Read More](https://neps.com/resource/what-to-look-for-in-a-ccm-vendor) [ ![](https://neps.com/hubfs/Clear.png) ### Read More ](https://neps.com/resource/ccm-output-management-services) ## [CCM Output Management Services](https://neps.com/resource/ccm-output-management-services) Companies of all sizes, across all industries, can benefit enormously from a top-tier CCM strategy.... [Read More](https://neps.com/resource/ccm-output-management-services) ## Enhance Your Customer Communications Strategy [ Get Started ](https://neps.com/contact-us) ![](https://px.ads.linkedin.com/collect/?pid=7251977&fmt=gif)